TERMS AND CONDITIONS
1. The applicant is to select the correct, suitable language and mode of instruction (if any) for the course during enrollment. Greensafe International Pte Ltd will not be liable for any error pertaining to the enrollment of an incorrect language.
2. The course schedule selected is subject to confirmation from the applicant at the time of enrollment. However, Greensafe International Pte Ltd reserves the rights to withdraw or re-schedule class without prior notice; venue and room are subject to changes.
3. Training venue will be as per scheduled. In the event of a change in the scheduled venue, every attempt will be made to convey this change to the trainee.
4. All course fees are subject to GST (Goods and Services Tax) at the prevailing rate as at the date of invoice.
5. Payment via cheque shall be made payable to “Greensafe International Pte Ltd”.
6. Trainees are to comply with all rules established for class. For Work-at-Height, Rigger and Signalman, and CSOC courses, trainees must put on safety shoes and proper working attire (no Bermuda’s / singlet / shorts).
7. For all funded/non-funded courses, the individual or company is required to reimburse Greensafe International Pte Ltd the full course fee should the trainee fail to:
(a) Achieve 100% attendance (for worker courses) & all other 1 day courses / 75% attendance (for supervisory courses);
(b) Required 100% attendance for Scaffold courses (Worker Level & Supervisory Level) & Work at Height courses (Both Worker Level & Manager level)
(c) Required 100% attendance for all classroom assessments and practical assessments
(d) Sit for the exam or competency-based course within the stipulated timeframe upon course completion; or
(e) Show up for class, thereby defaulting the training slots allotted to them
8. All transfer / withdrawal / postponement requests are to be made in writing at least 2 weeks before the scheduled commencement date of the course and shall be considered on a case-by-case basis. A minimum administrative charge of $50.00 (inclusive of GST) or 30% of course fee, whichever is higher, will be imposed for all approved transfer / withdrawal on application. In special circumstances the management may decide on the refund policy based on considerations.
9. Withdrawal Policy
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Period Amount |
Amount |
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If written notice of withdrawal is received 2 weeks or more before course starts. |
100% refund of fees (less admin charge) |
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If written notice of withdrawal is received 1 week or more before course starts |
50% refund of fees (less admin charge) |
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If written notice of withdrawal is received less than 1 week before course starts |
No refund |
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10. Payment
Full payment of the course fees must be made before the date of examination / assessment.
11. Examination and Assessment
Trainees are advised to be punctual on the day of examination / assessment. Latecomers may be barred from taking the examination / assessment. If found, disciplinary actions will be taken by Greensafe International Pte Ltd for cheating or other misconduct in class.
12. Certificate and Card Collection
Trainees who pass the assessment are to collect their certificate and/or safety pass within 1 month after the notification of collection. Trainees must present their IC and payment receipt for authentication before collection, And certificates and cards shall only be issued upon full payment of course fees.
13. Procedure for Appeal
In the event that the trainee is assessed “Not Yet Competent” for a WSQ course, he/she is required to submit the Appeal Form within 2 working days after completion of the assessment along with an admin fee of $50.00 to the Registration Department.
14. Greensafe International Pte Ltd is committed to uphold the confidentiality of all applicants’ personal information and will not reveal this information to any 3rd party without prior written consent from the applicant. Greensafe may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be useful to you. If you decide at any time that you no longer wish to receive such communications from us, please unsubscribe by email to training@greensafe.com.sg
15. The training grant applications must be submitted no later than 14 days after course start date. Otherwise application will be automatically rejected.
16. Funding Claims must be submitted no later than 60 days after course end date.
17. (Indivudials) The training grant applications must be submitted before the course start date. The participant must inform the registration counter/ Department well in advance for grant applications.
18. (Company Funded) Company shall ensure there is employer -employee relationship and CPF contribution for employer sponsored trainees. Should SDF Grant disbursement be rejected due to wrong company / UEN provided to Greensafe International Pte Ltd, the company shall be liable to pay the full course fees without grant.